Home of Household Bargains

Returns Information

Your rights to return goods are protected under the EU Distance Selling Directive.

You are entitled to cancel your order and return the goods within 7 working days for a full refund, excluding the cost of delivery, on the condition goods are unopened, undamaged and re-sellable. You can do this by contacting us by email and quoting the order number supplied to you. You are responsible for the cost of returning the goods and the risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. Your refund will be paid within 30 days, excluding delivery costs, once we have received the goods and had time to inspect their condition.

You are unable to return a mattress, for health & hygiene reasons, once it has been opened or removed from its packaging.

Please be aware that a return collection will be arranged at the earliest convenience for both parties, we will always do what we can to move things along as quickly as possible though a return collection is not guaranteed to happen as quickly as the delivery.

CDA Appliances.
Please make sure when ordering these appliances you have checked and double checked your measurments, If you require any advice please feel free to contact us with any questions. If any mistakes are made and you would like to return/exchange an item a 25% restocking fee will be charged.

This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or mis-described.

Any goods returned should be in saleable condition.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
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